Home  VoIP FAQs Save $$ with Telstra Homeline Budget
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Save $$ with Telstra Homeline Budget |
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For users who are not able to
cancel there home phone (see
FAQ) a way to possibly gain some further savings when using VoIP to make
calls is by using the Telstra Homeline Budget Plan. This plan is currently the cheapest way to maintain a phone
connection that allows the user to remain connected to ADSL services. However,
be sure that most of your calls are going to be made using a VoIP provider as using
the Homeline Budget Plan to make calls through the PSTN network will incur higher
than average call costs. However as most users utilise VoIP to make the
majority of their calls the higher standard call costs becomes less of an issue.
Recent changes to the terms and conditions of the Telstra homeline budget plan mean that consumers who wish to change to this plan who have an ADSL2+ service with a provider other than Telstra will be denied access to the plan.
However, consumers who utilise ADSL1 services (ie 256/512/1500 speeds) from nearly all other internet service providers will be able to change to the homeline budget plan. To confirm your eligibility contact your internet service provider to see if they supply your ADSL service through a "Telstra wholesale port", if the answer is yes, call telstra and make the change to budget with confidence. If you are told that using another internet provider means you are unable to access this plan, respond by stating "my adsl service does not utilise any LSS (line sharing service) and I am eligible for the homeline budget plan."
If you have an ADSL 2+ service with a provider other than Telstra it cant hurt to call and request a move to Homeline Budget, when asked what kind of broadband just state "I have broadband through a provider other than telstra" and again request the move to the budget plan. In most cases the change will progress as Telstra "Retail" who are selling you the phone service should NOT have access to the information about your broadband plan (type/speeds etc) as these details should only be known by Telstra "wholesale" and your ISP.
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